‘I’m my own boss…’: Active intermediation and ‘entrepreneurial’ worker agency in the Australian gig-economy
Platform firm in the gig-economy are disrupting work as a social practice, production systems and recasting capital-labour relations. This qualitative study examines worker agency in the Australian food-delivery sector; a segment where platforms actively intermediate both product and labour markets....
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| Published in | Environment and planning. A Vol. 52; no. 8; pp. 1643 - 1661 |
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| Main Authors | , , |
| Format | Journal Article |
| Language | English |
| Published |
London, England
SAGE Publications
01.11.2020
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| Subjects | |
| Online Access | Get full text |
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| Abstract | Platform firm in the gig-economy are disrupting work as a social practice, production systems and recasting capital-labour relations. This qualitative study examines worker agency in the Australian food-delivery sector; a segment where platforms actively intermediate both product and labour markets. Within this sector, worker agency poses a potential challenge to platform-organisations; however this study reveals how these platforms’ work organisation and market regulation constrain agency potential. Shaped by the work’s spatio-temporal features, organisational fixes and institutional context, it is shown how food-delivery workers, transiently attached to the labour market, predominantly engage in ‘entrepreneurial agency’ – a low-level agency expression aimed at materially improving individual conditions and aligning with, rather than challenging, platforms’ business models. |
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| AbstractList | Platform firm in the gig-economy are disrupting work as a social practice, production systems and recasting capital-labour relations. This qualitative study examines worker agency in the Australian food-delivery sector; a segment where platforms actively intermediate both product and labour markets. Within this sector, worker agency poses a potential challenge to platform-organisations; however this study reveals how these platforms’ work organisation and market regulation constrain agency potential. Shaped by the work’s spatio-temporal features, organisational fixes and institutional context, it is shown how food-delivery workers, transiently attached to the labour market, predominantly engage in ‘entrepreneurial agency’ – a low-level agency expression aimed at materially improving individual conditions and aligning with, rather than challenging, platforms’ business models. |
| Author | Goods, Caleb Barratt, Tom Veen, Alex |
| Author_xml | – sequence: 1 givenname: Tom orcidid: 0000-0002-2733-2123 surname: Barratt fullname: Barratt, Tom email: t.barratt@ecu.edu.au organization: The University of Sydney, Australia – sequence: 2 givenname: Caleb surname: Goods fullname: Goods, Caleb organization: The University of Sydney, Australia – sequence: 3 givenname: Alex orcidid: 0000-0003-2142-1122 surname: Veen fullname: Veen, Alex organization: The University of Sydney, Australia |
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| Keywords | migrant workers Labour agency gig-economy labour market intermediation |
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| Title | ‘I’m my own boss…’: Active intermediation and ‘entrepreneurial’ worker agency in the Australian gig-economy |
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