Not seeing the (moral) forest for the trees? How task complexity and employees’ expertise affect moral disengagement with discriminatory data analytics recommendations

• Published in: Journal of information technology Vol. 39; no. 3; pp. 477 - 502
• Main Authors: Ebrahimi, Sepideh, Matt, Christian
• Format: Journal Article
• Language: English
• Published: London, England SAGE Publications 01.09.2024; Sage Publications Ltd
• Subjects: Data analysis; Decisions; Dehumanization; Employee benefits; Employees; Systems analysis; Task complexity; Technology assessment; Data analytics; discrimination; moral disengagement; expertise; task complexity

Data analytics provides versatile decision support to help employees tackle the rising complexity of today’s business decisions. Notwithstanding the benefits of these systems, research has shown their potential for provoking discriminatory decisions. While technical causes have been studied, the hum...