Creating Outcomes with Redesign Efforts

• Published in: AORN journal Vol. 70; no. 3; pp. 406,408,411,413 - 406,409,411,413
• Main Author: Allison Cole, Donna
• Format: Journal Article
• Language: English
• Published: United States Elsevier Inc 01.09.1999; John Wiley & Sons, Inc
• Subjects: Clinical outcomes; Efficiency; Endoscopy; Health services; Hospital Units - organization & administration; Humans; Job Satisfaction; Models, Organizational; New Jersey; Nursing; Organizational Innovation; Outcome Assessment (Health Care); Patient Satisfaction; Quality; Surgery; New Jersey

Integrating principles from a variety of theories, managers have developed a conceptual framework for reengineering processes in an endoscopy unit to improve the value of services provided to customers. A major goal of this redesign was to enhance or maintain quality of care, increase efficiency, an...