Effects of patient beliefs regarding the need for antibiotics and prescribing outcomes on patient satisfaction in urgent-care settings

We studied how patient beliefs regarding the need for antibiotics, as measured by expectation scores, and antibiotic prescribing outcome affect patient satisfaction using data from 2,710 urgent-care visits. Satisfaction was affected by antibiotic prescribing among patients with medium-high expectati...

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Published inAntimicrobial stewardship & healthcare epidemiology : ASHE Vol. 3; no. 1; p. e83
Main Authors Cziner, Michael J, Park, Daniel E, Hamdy, Rana F, Rogers, Laura A, Turner, Monique M, Liu, Cindy M
Format Journal Article
LanguageEnglish
Published England Cambridge University Press 2023
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Abstract We studied how patient beliefs regarding the need for antibiotics, as measured by expectation scores, and antibiotic prescribing outcome affect patient satisfaction using data from 2,710 urgent-care visits. Satisfaction was affected by antibiotic prescribing among patients with medium-high expectation scores but not among patients with low expectation scores.
AbstractList Abstract We studied how patient beliefs regarding the need for antibiotics, as measured by expectation scores, and antibiotic prescribing outcome affect patient satisfaction using data from 2,710 urgent-care visits. Satisfaction was affected by antibiotic prescribing among patients with medium–high expectation scores but not among patients with low expectation scores.
We studied how patient beliefs regarding the need for antibiotics, as measured by expectation scores, and antibiotic prescribing outcome affect patient satisfaction using data from 2,710 urgent-care visits. Satisfaction was affected by antibiotic prescribing among patients with medium-high expectation scores but not among patients with low expectation scores.
ArticleNumber e83
Author Hamdy, Rana F
Liu, Cindy M
Cziner, Michael J
Rogers, Laura A
Park, Daniel E
Turner, Monique M
AuthorAffiliation 2 Division of Infectious Diseases, Children’s National Hospital , Washington , DC
1 Antibiotic Resistance Action Center, Department of Environmental and Occupational Health, Milken Institute School of Public Health, George Washington University , Washington , DC
4 Department of Communication, Michigan State University , East Lansing , Michigan
3 Department of Pediatrics, George Washington University School of Medicine and Health Sciences , Washington , DC
AuthorAffiliation_xml – name: 4 Department of Communication, Michigan State University , East Lansing , Michigan
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Cites_doi 10.1542/peds.2017-0203
10.1037/hea0000456
10.1177/0009922820915882
10.1001/jama.2016.4151
10.1016/j.annemergmed.2007.03.026
10.3399/bjgp15X688105
10.1542/peds.2012-2500
10.1542/peds.2019-0844
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StartPage e83
SubjectTerms Adults
Age groups
Antibiotics
Attitudes
Concise Communication
Demographics
Emergency medical care
Ethnicity
Hispanic people
Patient satisfaction
Pediatrics
Prescriptions
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Title Effects of patient beliefs regarding the need for antibiotics and prescribing outcomes on patient satisfaction in urgent-care settings
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