APA (7th ed.) Citation

Ho, T. H., Tojib, D., & Khajehzadeh, S. (2017). Speaking up against service unfairness: The role of negative meta-perceptions. Journal of retailing and consumer services, 35, 12-19. https://doi.org/10.1016/j.jretconser.2016.11.002

Chicago Style (17th ed.) Citation

Ho, Ting Hin, Dewi Tojib, and Saman Khajehzadeh. "Speaking Up Against Service Unfairness: The Role of Negative Meta-perceptions." Journal of Retailing and Consumer Services 35 (2017): 12-19. https://doi.org/10.1016/j.jretconser.2016.11.002.

MLA (9th ed.) Citation

Ho, Ting Hin, et al. "Speaking Up Against Service Unfairness: The Role of Negative Meta-perceptions." Journal of Retailing and Consumer Services, vol. 35, 2017, pp. 12-19, https://doi.org/10.1016/j.jretconser.2016.11.002.