Confronting algorithmic management using subject access requests: Insights using the case of food deliveries

• Published in: The economic and labour relations review : ELRR Vol. 34; no. 4; pp. 720 - 732
• Main Author: Perrig, Luca
• Format: Journal Article
• Language: English
• Published: London Cambridge University Press 01.12.2023
• Subjects: Algorithms; Automation; Collective action; Collective bargaining; Data; Employment; Field study; Food; Gig economy; Labor law; Labor unions; Management; Personal information; Profiles; Workers; Switzerland

Gig work is defined by a (mostly) automated management, operating remotely through an app. Without human interaction, workers are left with only guesses about the functioning of the algorithms they are subjected to. To better position themselves in their competition for tasks, they try to influence...