Organizational citizenship behaviour on organizational performance: A knowledge-based organization

• Published in: Knowledge management & e-learning Vol. 15; no. 1; pp. 85 - 102
• Main Authors: Haass, Omid, Akhavan, Peyman, Miao, Yuan, Soltani, Maryam, Jan, Tony, Azizi, Neda, | |
• Format: Journal Article
• Language: English
• Published: Hong Kong The University of Hong Kong - Faculty of Education 01.03.2023; Hong Kong Bao Long Accounting & Secretarial Limited
• Subjects: Behavior; Continuous improvement; Data collection; Employees; Human behavior; Human resource management; organ model; Organizational aspects; organizational citizenship behavior (ocb); organizational performance (op); quantitative research; spss software

In the modern business environment, organizations are more than ever faced with the need for continuous improvement and innovation because of high complexity, dynamism and uncertainty. It is well established in literature that organizational citizenship behavior is one of the leading causes for the...