RACE AND ONLINE CONTENT CREATION Why minorities are actively participating in the Web

• Published in: Information, communication & society Vol. 14; no. 5; pp. 638 - 659
• Main Authors: Correa, Teresa, Jeong, Sun Ho
• Format: Journal Article
• Language: English
• Published: Routledge 01.08.2011
• Subjects: Ethnic groups; Minorities; online content creation; race; Social aspects; social identity; User behaviour; User generated content; user-generated web
• DOI: 10.1080/1369118X.2010.514355
• ISSN: 1369-118X

The user-generated Web provides new tools for participation by creating content. Drawing from uses and gratifications and social identity gratifications paradigms, the authors investigated quantitatively the differentiated uses of participatory technologies among diverse racial and ethnic groups of college students. Using qualitative techniques, we also explored the different discourses and meanings these social groups attach to these tools. A survey showed that among online users, minority groups - African-Americans, Latinos, and Asians - tend to create online content more frequently than white students. Four focus groups with different racial and ethnic groups revealed that the meanings attached to these participatory tools differ. Although three main principles emerged as organizing discourses - connecting, enacting the self, and struggling - these themes were framed differently. For instance, while social connection with friends and family was mentioned across all groups, connecting with niche communities emerged among minorities; they valued these tools as an opportunity to connect with communities to which they share identities and their voices are relevant. The authors also found that although these tools open the opportunity of representing the self for everyone, different groups framed this possibility differently. While African-Americans highlighted the idea of self-expression, that is, expressing their inner thoughts and culture to others, white students focused more prominently on instrumental reasons such as promoting their work. Finally, all groups, except African-Americans, expressed their struggles with the problems that emerge when nobody controls the creation of content such as hostile or 'immature' interactions.