Identification of factors associated with blind users' help‐seeking situations in interacting with digital libraries

• Published in: Journal of the American Society for Information Science and Technology Vol. 69; no. 4; pp. 514 - 527
• Main Authors: Xie, Iris, Babu, Rakesh, Castillo, Melissa Davey, Han, Hyejung
• Format: Journal Article
• Language: English
• Published: Hoboken Wiley Periodicals Inc 01.04.2018
• Subjects: Access to information; Blind people; Blindness; Digital libraries; Digital systems; Electronic Libraries; Human-computer interaction; Information dissemination; Interviews; Libraries; Multimedia; Protocol Analysis; Qualitative analysis; Questionnaires; Systems design

A sight‐centered digital library (DL) design with complex structures and multimedia formats poses significant challenges for blind users. This study is the first attempt to investigate the top three help‐seeking situations as well as associated factors in blind users' DL interactions. A mixed‐m...