Messy talk: an unanticipated process of problem-solving and knowledge creation

• Published in: Journal of communication management (London, England) Vol. 26; no. 3; pp. 221 - 235
• Main Author: Mandhana, Dron M.
• Format: Journal Article
• Language: English
• Published: London Emerald Publishing Limited 02.08.2022; Emerald Group Publishing Limited
• Subjects: Architects; Architecture; Business communications; CAD; Collaboration; Computer aided design; Group communication; Interdisciplinary aspects; Knowledge management; Knowledge sharing; Managers; Multidisciplinary teams; Problem solving; Subject specialists; Teams; Verbal communication; Communication competence; Interdisciplinary teams; Problem-solving; Messy talk

PurposeThis paper discusses the communicative process of messy talk that enables collaborative problem-solving and tacit knowledge sharing among interdisciplinary team members. The paper aims to (1) trace relevant literature and lay out the conceptual and operational definitions of messy talk, (2) h...