Performance improvement, culture, and regimes Evidence from the Ontario Municipal Performance Measurement Program, 2000-2012

• Published in: The International journal of public sector management Vol. 28; no. 2; pp. 105 - 120
• Main Authors: Charbonneau, Étienne, Bromberg, Daniel E., Henderson, Alexander C.
• Format: Journal Article
• Language: English
• Published: Bradford Emerald Group Publishing Limited 01.01.2015
• Subjects: Accountability; Benefits; Cost; Culture; Intelligence; Managers; Measurement; Ontario; Performance evaluation; Productivity measurement; Public administration; Public sector; Studies; Canada; Nova Scotia Canada

Purpose - The purpose of this paper is to better understand the performance improvement outcomes that result from the interaction of a performance regime and its context over more than a decade. Design/methodology/approach - A series of partial free disposable hull analyses are performed to graph va...