How Gender-Biased Tools Shape Newcomer Experiences in OSS Projects

Previous research has revealed that newcomer women are disproportionately affected by gender-biased barriers in open source software (OSS) projects. However, this research has focused mainly on social/cultural factors, neglecting the software tools and infrastructure. To shed light on how OSS tools...

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Published inIEEE transactions on software engineering Vol. 48; no. 1; pp. 241 - 259
Main Authors Padala, Hema Susmita, Mendez, Christopher, Fronchetti, Felipe, Steinmacher, Igor, Steine-Hanson, Zoe, Hilderbrand, Claudia, Horvath, Amber, Hill, Charles, Simpson, Logan, Burnett, Margaret, Gerosa, Marco, Sarma, Anita
Format Journal Article
LanguageEnglish
Published New York IEEE 01.01.2022
IEEE Computer Society
Subjects
Cultural differences
diversity
Documentation
Field study
Gender
Human bias
Infrastructure
Men
newcomers
Open source software
Open source software (OSS)
Problem-solving
Productivity
Software
Software development tools
software engineering
Online AccessGet full text

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Abstract Previous research has revealed that newcomer women are disproportionately affected by gender-biased barriers in open source software (OSS) projects. However, this research has focused mainly on social/cultural factors, neglecting the software tools and infrastructure. To shed light on how OSS tools and infrastructure might factor into OSS barriers to entry, we conducted two studies: (1) a field study with five teams of software professionals, who worked through five use cases to analyze the tools and infrastructure used in their OSS projects; and (2) a diary study with 22 newcomers (9 women and 13 men) to investigate whether the barriers matched the ones identified by the software professionals. The field study produced a bleak result: software professionals found gender biases in 73 percent of all the newcomer barriers they identified. Further, the diary study confirmed these results: Women newcomers encountered gender biases in 63 percent of barriers they faced. Fortunately, many kinds of barriers and biases revealed in these studies could potentially be ameliorated through changes to the OSS software environments and tools.
AbstractList Previous research has revealed that newcomer women are disproportionately affected by gender-biased barriers in open source software (OSS) projects. However, this research has focused mainly on social/cultural factors, neglecting the software tools and infrastructure. To shed light on how OSS tools and infrastructure might factor into OSS barriers to entry, we conducted two studies: (1) a field study with five teams of software professionals, who worked through five use cases to analyze the tools and infrastructure used in their OSS projects; and (2) a diary study with 22 newcomers (9 women and 13 men) to investigate whether the barriers matched the ones identified by the software professionals. The field study produced a bleak result: software professionals found gender biases in 73 percent of all the newcomer barriers they identified. Further, the diary study confirmed these results: Women newcomers encountered gender biases in 63 percent of barriers they faced. Fortunately, many kinds of barriers and biases revealed in these studies could potentially be ameliorated through changes to the OSS software environments and tools.
Author Steinmacher, Igor
Hill, Charles
Sarma, Anita
Fronchetti, Felipe
Padala, Hema Susmita
Mendez, Christopher
Simpson, Logan
Gerosa, Marco
Steine-Hanson, Zoe
Hilderbrand, Claudia
Burnett, Margaret
Horvath, Amber
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Snippet Previous research has revealed that newcomer women are disproportionately affected by gender-biased barriers in open source software (OSS) projects. However,...
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SubjectTerms Cultural differences
diversity
Documentation
Field study
Gender
Human bias
Infrastructure
Men
newcomers
Open source software
Open source software (OSS)
Problem-solving
Productivity
Software
Software development tools
software engineering
Title How Gender-Biased Tools Shape Newcomer Experiences in OSS Projects
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