Cognitive and affective dimensions of trust in developing team performance
In this study, the importance of a climate of trust in promoting teamwork is presented, and the findings of an empirical study of 50 work-based teams are discussed. According to these findings, teams which show high levels of trust (both cognitive and affective dimensions of trust) perform better. A...
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| Published in | Team performance management Vol. 9; no. 5/6; pp. 131 - 135 |
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| Main Authors | , |
| Format | Journal Article |
| Language | English |
| Published |
MCB UP Ltd
01.09.2003
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| Subjects | |
| Online Access | Get full text |
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| Abstract | In this study, the importance of a climate of trust in promoting teamwork is presented, and the findings of an empirical study of 50 work-based teams are discussed. According to these findings, teams which show high levels of trust (both cognitive and affective dimensions of trust) perform better. As a result of these findings, it is strongly recommended that trust should be a primary value of the organisational culture, that behaviour which promotes trust and protection should be encouraged in teamwork, and that trustworthy behaviour should be treated as a measurement of performance for the purposes of employee appraisal. |
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| AbstractList | In this study, the importance of a climate of trust in promoting teamwork is presented, and the findings of an empirical study of 50 work-based teams are discussed. According to these findings, teams which show high levels of trust (both cognitive and affective dimensions of trust) perform better. As a result of these findings, it is strongly recommended that trust should be a primary value of the organisational culture, that behaviour which promotes trust and protection should be encouraged in teamwork, and that trustworthy behaviour should be treated as a measurement of performance for the purposes of employee appraisal. |
| Author | Erdem, Ferda Ozen, Janset |
| Author_xml | – sequence: 1 givenname: Ferda surname: Erdem fullname: Erdem, Ferda organization: Ferda Erdem is an Associate Professor at Akdeniz University, Faculty of Economic and Administrative Sciences, Antalya, Turkey – sequence: 2 givenname: Janset surname: Ozen fullname: Ozen, Janset organization: Janset Ozen is an Assistant, at Akdeniz University, Faculty of Economic and Administrative Sciences, Antalya, Turkey |
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