Cognitive and affective dimensions of trust in developing team performance

In this study, the importance of a climate of trust in promoting teamwork is presented, and the findings of an empirical study of 50 work-based teams are discussed. According to these findings, teams which show high levels of trust (both cognitive and affective dimensions of trust) perform better. A...

Full description

Saved in:
Bibliographic Details
Published inTeam performance management Vol. 9; no. 5/6; pp. 131 - 135
Main Authors Erdem, Ferda, Ozen, Janset
Format Journal Article
LanguageEnglish
Published MCB UP Ltd 01.09.2003
Subjects
Cognition
Team performance
Organizational culture
Trust
Team working
Online AccessGet full text

Cover

More Information
Summary:In this study, the importance of a climate of trust in promoting teamwork is presented, and the findings of an empirical study of 50 work-based teams are discussed. According to these findings, teams which show high levels of trust (both cognitive and affective dimensions of trust) perform better. As a result of these findings, it is strongly recommended that trust should be a primary value of the organisational culture, that behaviour which promotes trust and protection should be encouraged in teamwork, and that trustworthy behaviour should be treated as a measurement of performance for the purposes of employee appraisal.
Bibliography:ObjectType-Article-2
SourceType-Scholarly Journals-1
ObjectType-Feature-1
content type line 23
ObjectType-Article-1
ObjectType-Feature-2
ISSN:1352-7592
1758-6860
DOI:10.1108/13527590310493846