Automatic expert identification using a text categorization technique in knowledge management systems

• Published in: Expert systems with applications Vol. 34; no. 2; pp. 1445 - 1455
• Main Authors: Yang, Kun-Woo, Huh, Soon-Young
• Format: Journal Article
• Language: English
• Published: Elsevier Ltd 01.02.2008
• Subjects: Expert identification; Knowledge management system; Portal; Text categorization; Knowledge management system; Portal; Expert identification; Text categorization

Since tacit knowledge such as know-how and experiences is hard to be managed effectively using information technology, it is recently proposed that providing an appropriate expert identification mechanism in KMS to pinpoint experts in the organizations with searched expertise is more effective and e...