Baker, M. A., & Kim, K. (2024). The impacts of organizational support and customer incivility on employee vulnerability and job performance: The moderating role of employee mental health. International journal of hospitality management, 118, 103686. https://doi.org/10.1016/j.ijhm.2023.103686
Chicago Style (17th ed.) CitationBaker, Melissa A., and Kawon Kim. "The Impacts of Organizational Support and Customer Incivility on Employee Vulnerability and Job Performance: The Moderating Role of Employee Mental Health." International Journal of Hospitality Management 118 (2024): 103686. https://doi.org/10.1016/j.ijhm.2023.103686.
MLA (9th ed.) CitationBaker, Melissa A., and Kawon Kim. "The Impacts of Organizational Support and Customer Incivility on Employee Vulnerability and Job Performance: The Moderating Role of Employee Mental Health." International Journal of Hospitality Management, vol. 118, 2024, p. 103686, https://doi.org/10.1016/j.ijhm.2023.103686.