APA (7th ed.) Citation

Youn, S., & Jin, S. V. (2021). “In A.I. we trust?” The effects of parasocial interaction and technopian versus luddite ideological views on chatbot-based customer relationship management in the emerging “feeling economy”. Computers in human behavior, 119, 106721. https://doi.org/10.1016/j.chb.2021.106721

Chicago Style (17th ed.) Citation

Youn, Seounmi, and S. Venus Jin. "“In A.I. We Trust?” The Effects of Parasocial Interaction and Technopian Versus Luddite Ideological Views on Chatbot-based Customer Relationship Management in the Emerging “feeling Economy”." Computers in Human Behavior 119 (2021): 106721. https://doi.org/10.1016/j.chb.2021.106721.

MLA (9th ed.) Citation

Youn, Seounmi, and S. Venus Jin. "“In A.I. We Trust?” The Effects of Parasocial Interaction and Technopian Versus Luddite Ideological Views on Chatbot-based Customer Relationship Management in the Emerging “feeling Economy”." Computers in Human Behavior, vol. 119, 2021, p. 106721, https://doi.org/10.1016/j.chb.2021.106721.