Patient centered care in primary health care teleconsultations: an exploratory study

• Published in: Procedia computer science Vol. 219; pp. 1349 - 1356
• Main Authors: Reis, Mariana, Crispim, José, Rego, Nazaré
• Format: Journal Article
• Language: English
• Published: Netherlands Elsevier B.V 2023; The Author(s). Published by Elsevier B.V
• Subjects: Patient centered care; Primary health care; Quality indicators; Teleconsultation; Teleconsultation; Quality indicators; Primary health care; Patient centered care

With the current evolution of health digitalization driven by the COVID-19 pandemic, it is expected that teleconsultations - specifically, synchronous audio consultations (by telephone) or video-based (video calls) between health professionals (Doctors and Nurses) and patients - will be more used in...