Evaluating Usability and User Experience Amid COVID-19: The Case of Innovative Digital Retailers - Samawi, Ghazi A; Jraisat, Luai; Khlaif, Fadi; Jreissat, Mohannad; Ta'amnha, Mohammad Akram; Alomari, Samah; Khawajah, Ala'aldin (International journal of technology and human interaction, 2023)
Keywords: COVID-19; Electronic commerce; Empirical analysis; Structural reliability; User experience; User interfaces; User satisfaction