COmmunication and WORKload analyses to study the COllective WORK of fighter pilots: the COWORK2 method

This paper presents the COWORK 2 method, designed to classify the collective tasks of a fighter jet patrol according to two classification criteria: mental workload (at individual level) and communication quality (at team level). The classification purpose is to detect the tasks for which collective...

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Published inCognition, technology & work Vol. 19; no. 2-3; pp. 477 - 491
Main Authors Lassalle, Julie, Rauffet, Philippe, Leroy, Baptiste, Guérin, Clément, Chauvin, Christine, Coppin, Gilles, Saïd, Farida
Format Journal Article Paper
LanguageEnglish
Published London Springer London 01.09.2017
Federal Reserve Bank of St. Louis
Springer Verlag
Subjects
Online AccessGet full text
ISSN1435-5558
1435-5566
DOI10.1007/s10111-017-0420-8

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Abstract This paper presents the COWORK 2 method, designed to classify the collective tasks of a fighter jet patrol according to two classification criteria: mental workload (at individual level) and communication quality (at team level). The classification purpose is to detect the tasks for which collective work could be impaired. A three-stage method is developed. Stage 1 consists in carrying out a task analysis with a subject matter expert to identify the collective tasks and characterize them in terms of commonly occurring situations and functions (constraints). In Stage 2, data related to individual mental workload (physiological measures) and team communications (communication recordings) are collected from a low-intrusiveness device in a highly realistic simulation environment. Stage 3 finally produces the classification of patrol collective tasks according to the two levels of analysis: individual and team. This classification is corroborated by the risk-level categorization of collective tasks achieved by a subject matter expert. The results highlight the relevance of the COWORK 2 method.
AbstractList This paper presents the COWORK 2 method, designed to classify the collective tasks of a fighter jet patrol according to two classification criteria: mental workload (at individual level) and communication quality (at team level). The classification purpose is to detect the tasks for which collective work could be impaired. A three-stage method is developed. Stage 1 consists in carrying out a task analysis with a subject matter expert to identify the collective tasks and characterize them in terms of commonly occurring situations and functions (constraints). In Stage 2, data related to individual mental workload (physiological measures) and team communications (communication recordings) are collected from a low-intrusiveness device in a highly realistic simulation environment. Stage 3 finally produces the classification of patrol collective tasks according to the two levels of analysis: individual and team. This classification is corroborated by the risk-level categorization of collective tasks achieved by a subject matter expert. The results highlight the relevance of the COWORK 2 method.
This paper presents the COWORK2 method, designed to classify the collective tasks of a fighter jet patrol according to two classification criteria: mental workload (at individual level) and communication quality (at team level). The classification purpose is to detect the tasks for which collective work could be impaired. A three-stage method is developed. Stage 1 consists in carrying out a task analysis with a subject matter expert to identify the collective tasks and characterize them in terms of commonly occurring situations and functions (constraints). In Stage 2, data related to individual mental workload (physiological measures) and team communications (communication recordings) are collected from a low-intrusiveness device in a highly realistic simulation environment. Stage 3 finally produces the classification of patrol collective tasks according to the two levels of analysis: individual and team. This classification is corroborated by the risk-level categorization of collective tasks achieved by a subject matter expert. The results highlight the relevance of the COWORK2 method.
Author Saïd, Farida
Guérin, Clément
Rauffet, Philippe
Leroy, Baptiste
Coppin, Gilles
Chauvin, Christine
Lassalle, Julie
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CitedBy_id crossref_primary_10_3389_fpsyg_2021_770000
crossref_primary_10_1016_j_ifacol_2019_12_104
crossref_primary_10_1016_j_apergo_2019_04_013
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Issue 2-3
Keywords Collective work
Mental workload
Physiological activity
Communication analysis
Physiological activity Communication analysis Mental workload Collective work
Language English
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Snippet This paper presents the COWORK 2 method, designed to classify the collective tasks of a fighter jet patrol according to two classification criteria: mental...
This paper presents the COWORK2 method, designed to classify the collective tasks of a fighter jet patrol according to two classification criteria: mental...
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StartPage 477
SubjectTerms Aerospace Technology and Astronautics
Automotive Engineering
Business administration
Classification
Cognitive Psychology
Cognitive science
Communication
Computer Science
Humanities and Social Sciences
Industrial and Organizational Psychology
Medicine/Public Health
Modeling and Simulation
Original Article
Psychology
Signal and Image Processing
Task analysis
User Interfaces and Human Computer Interaction
Workloads
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Title COmmunication and WORKload analyses to study the COllective WORK of fighter pilots: the COWORK2 method
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Volume 19
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