COmmunication and WORKload analyses to study the COllective WORK of fighter pilots: the COWORK2 method
This paper presents the COWORK 2 method, designed to classify the collective tasks of a fighter jet patrol according to two classification criteria: mental workload (at individual level) and communication quality (at team level). The classification purpose is to detect the tasks for which collective...
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Published in | Cognition, technology & work Vol. 19; no. 2-3; pp. 477 - 491 |
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Main Authors | , , , , , , |
Format | Journal Article Paper |
Language | English |
Published |
London
Springer London
01.09.2017
Federal Reserve Bank of St. Louis Springer Verlag |
Subjects | |
Online Access | Get full text |
ISSN | 1435-5558 1435-5566 |
DOI | 10.1007/s10111-017-0420-8 |
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Abstract | This paper presents the COWORK
2
method, designed to classify the collective tasks of a fighter jet patrol according to two classification criteria: mental workload (at individual level) and communication quality (at team level). The classification purpose is to detect the tasks for which collective work could be impaired. A three-stage method is developed. Stage 1 consists in carrying out a task analysis with a subject matter expert to identify the collective tasks and characterize them in terms of commonly occurring situations and functions (constraints). In Stage 2, data related to individual mental workload (physiological measures) and team communications (communication recordings) are collected from a low-intrusiveness device in a highly realistic simulation environment. Stage 3 finally produces the classification of patrol collective tasks according to the two levels of analysis: individual and team. This classification is corroborated by the risk-level categorization of collective tasks achieved by a subject matter expert. The results highlight the relevance of the COWORK
2
method. |
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AbstractList | This paper presents the COWORK
2
method, designed to classify the collective tasks of a fighter jet patrol according to two classification criteria: mental workload (at individual level) and communication quality (at team level). The classification purpose is to detect the tasks for which collective work could be impaired. A three-stage method is developed. Stage 1 consists in carrying out a task analysis with a subject matter expert to identify the collective tasks and characterize them in terms of commonly occurring situations and functions (constraints). In Stage 2, data related to individual mental workload (physiological measures) and team communications (communication recordings) are collected from a low-intrusiveness device in a highly realistic simulation environment. Stage 3 finally produces the classification of patrol collective tasks according to the two levels of analysis: individual and team. This classification is corroborated by the risk-level categorization of collective tasks achieved by a subject matter expert. The results highlight the relevance of the COWORK
2
method. This paper presents the COWORK2 method, designed to classify the collective tasks of a fighter jet patrol according to two classification criteria: mental workload (at individual level) and communication quality (at team level). The classification purpose is to detect the tasks for which collective work could be impaired. A three-stage method is developed. Stage 1 consists in carrying out a task analysis with a subject matter expert to identify the collective tasks and characterize them in terms of commonly occurring situations and functions (constraints). In Stage 2, data related to individual mental workload (physiological measures) and team communications (communication recordings) are collected from a low-intrusiveness device in a highly realistic simulation environment. Stage 3 finally produces the classification of patrol collective tasks according to the two levels of analysis: individual and team. This classification is corroborated by the risk-level categorization of collective tasks achieved by a subject matter expert. The results highlight the relevance of the COWORK2 method. |
Author | Saïd, Farida Guérin, Clément Rauffet, Philippe Leroy, Baptiste Coppin, Gilles Chauvin, Christine Lassalle, Julie |
Author_xml | – sequence: 1 givenname: Julie surname: Lassalle fullname: Lassalle, Julie organization: Lab-STICC UMR CNRS 6285, University of South Brittany – sequence: 2 givenname: Philippe surname: Rauffet fullname: Rauffet, Philippe email: philippe.rauffet@univ-ubs.fr organization: Lab-STICC UMR CNRS 6285, University of South Brittany – sequence: 3 givenname: Baptiste surname: Leroy fullname: Leroy, Baptiste organization: Lab-STICC UMR CNRS 6285, Telecom Bretagne – sequence: 4 givenname: Clément surname: Guérin fullname: Guérin, Clément organization: Lab-STICC UMR CNRS 6285, University of South Brittany – sequence: 5 givenname: Christine surname: Chauvin fullname: Chauvin, Christine organization: Lab-STICC UMR CNRS 6285, University of South Brittany – sequence: 6 givenname: Gilles surname: Coppin fullname: Coppin, Gilles organization: Lab-STICC UMR CNRS 6285, Telecom Bretagne – sequence: 7 givenname: Farida surname: Saïd fullname: Saïd, Farida organization: LMBA, UMR CNRS 6205, University of South Brittany |
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CitedBy_id | crossref_primary_10_3389_fpsyg_2021_770000 crossref_primary_10_1016_j_ifacol_2019_12_104 crossref_primary_10_1016_j_apergo_2019_04_013 |
Cites_doi | 10.1006/ijhc.2000.0454 10.1016/j.apergo.2004.06.003 10.1518/001872095779049543 10.1016/S1388-2457(00)00421-1 10.1207/S15327108IJAP1201_2 10.1207/S15327108IJAP1201_4 10.1080/00140130600612788 10.1016/j.ijpsycho.2010.02.006 10.1002/0471739448.ch6 10.1177/002383096500800302 10.1207/S15327108IJAP1201_9 10.1016/0022-3999(94)90087-6 10.1207/S15327108IJAP1201_8 10.1007/s10484-008-9066-x 10.1007/s10111-005-0020-x 10.1016/0301-0511(95)05165-1 10.1177/0539018411411033 10.1007/s101110200021 10.1080/001401398186829 10.1037/10096-006 10.1518/001872008X288457 10.1016/j.biopsycho.2009.12.009 10.1518/001872096778827206 10.1177/154193120104500235 10.1177/154193120404802109 10.1037/e462692004-001 |
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Keywords | Collective work Mental workload Physiological activity Communication analysis Physiological activity Communication analysis Mental workload Collective work |
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Snippet | This paper presents the COWORK
2
method, designed to classify the collective tasks of a fighter jet patrol according to two classification criteria: mental... This paper presents the COWORK2 method, designed to classify the collective tasks of a fighter jet patrol according to two classification criteria: mental... |
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SubjectTerms | Aerospace Technology and Astronautics Automotive Engineering Business administration Classification Cognitive Psychology Cognitive science Communication Computer Science Humanities and Social Sciences Industrial and Organizational Psychology Medicine/Public Health Modeling and Simulation Original Article Psychology Signal and Image Processing Task analysis User Interfaces and Human Computer Interaction Workloads |
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Title | COmmunication and WORKload analyses to study the COllective WORK of fighter pilots: the COWORK2 method |
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