Scenarios to Improve the Patient Experience Time in a Tertiary Academic Hospital Using Simulation

• Published in: Curēus (Palo Alto, CA) Vol. 14; no. 10; p. e30751
• Main Authors: Al Halabi, Anas M, Habas, Elmukhtar, Ghazouani, Hafedh, Borham, Abdelsalam M, Swallmeh, Esmat, Abou-Samra, Abdul-Badi
• Format: Journal Article
• Language: English
• Published: Palo Alto Springer Nature B.V 27.10.2022; Cureus
• Subjects: Business metrics; Emergency medical care; Health care industry; Health Policy; Hospitals; Internal medicine; Mathematical functions; Medical referrals; Medical Simulation; Medicine; Nurses; Other; Patient satisfaction; Physicians; Random variables; Registration; Simulation

BackgroundShortening the patient experience time (PET) in the emergency department (ED) improves patient quality and satisfaction and reduces mortality and morbidity. Worldwide, the PET target in the ED is ≤ 6 hours; however, the PET awaiting admission to inpatient Medicine at Hamad General Hospital...