Platformic Management, Boundary Resources for Gig Work, and Worker Autonomy

• Published in: Computer supported cooperative work Vol. 29; no. 1-2; pp. 153 - 189
• Main Authors: Jarrahi, Mohammad Hossein, Sutherland, Will, Nelson, Sarah Beth, Sawyer, Steve
• Format: Journal Article
• Language: English
• Published: Dordrecht Springer Netherlands 01.04.2020; Springer Nature B.V
• Subjects: Algorithms; Autonomy; Computer Science; Data collection; Electronic commerce; Labor; Psychology; Resource management; Social Sciences; User Interfaces and Human Computer Interaction; Viability; Knowledge work; Upwork; Sociotechnical systems; Gig work; Boundary resources; Autonomy paradox; Platformic management; Algorithmic management

We advance the concept of platformic management, and the ways in which platforms help to structure project-based or “gig” work. We do so knowing that the popular press and a substantial number of the scholarly publications characterize the “rise of the gig economy” as advancing worker autonomy and f...