Universal Credit and Automated Decision Making: A Case of the Digital Tail Wagging the Policy Dog? - Griffiths, Rita (Social policy and society : a journal of the Social Policy Association, 2024)
Keywords: Algorithms; Automation; Claimants; Cost control; Credit; Decision making; Design; Earnings; Effectiveness; Efficiency; Employment; Entitlement; Internet access; Pandemics; Qualitative research; Reforms; Universal Credit; Welfare; Working parents; United Kingdom--UK; Universal Credit; automation; automated decision making; welfare reform; digitalisation