Evaluation of a national e-booking system for medical consultation in primary care in a universal health system

•e-Booking system in primary care practice is appreciated by patients.•The national e-booking system had a low adoption across the province.•The system was poorly aligned with the diversity of primary care practices.•More than 41% of the appointments were not booked online by patients.•e-booking sys...

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Bibliographic Details
Published inHealth policy (Amsterdam) Vol. 131; p. 104759
Main Authors Motulsky, Aude, Bosson-Rieutort, Delphine, Usher, Susan, David, Geneviève, Moreault, Marie-Pierre, Gagnon, Marie-Pierre, Schuster, Tibor, Sicotte, Claude
Format Journal Article
LanguageEnglish
Published Ireland Elsevier B.V 01.05.2023
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