Measuring of intellectual capital investments in higher education: case of Latvia

• Published in: International journal of quality and service sciences Vol. 13; no. 4; pp. 601 - 617
• Main Authors: Titko, Jelena, Lapina, Inga, Lentjušenkova, Oksana
• Format: Journal Article
• Language: English
• Published: Bingley Emerald Publishing Limited 23.11.2021; Emerald Group Publishing Limited
• Subjects: Competitive advantage; Distance learning; Employment; Higher education; Intellectual capital; Labor market; Quality control; Society; Trends; Denmark; Latvia; Intellectual capital; Digitalization; Quality assurance; Latvia; Higher education; Intellectual capital investments; SROI

Purpose Intellectual capital (IC) investments yield both financial and non-financial outcomes, and several groups of stakeholders are beneficiaries in the process. There are different approaches to appraisal of IC investments; most of them emphasise financial benefits. In turn, non-financial return...