Discovering commute patterns via process mining
Ubiquitous computing has proven its relevance and efficiency in improving the user experience across a myriad of situations. It is now the ineluctable solution to keep pace with the ever-changing environments in which current systems operate. Despite the achievements of ubiquitous computing, this di...
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| Published in | Knowledge and information systems Vol. 60; no. 2; pp. 691 - 713 |
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| Main Authors | , |
| Format | Journal Article |
| Language | English |
| Published |
London
Springer London
01.08.2019
Springer Nature B.V |
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| Online Access | Get full text |
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| Abstract | Ubiquitous computing has proven its relevance and efficiency in improving the user experience across a myriad of situations. It is now the ineluctable solution to keep pace with the ever-changing environments in which current systems operate. Despite the achievements of ubiquitous computing, this discipline is still overlooked in business process management. This is surprising, since many of today’s challenges, in this domain, can be addressed by methods and techniques from ubiquitous computing, for instance user context and dynamic aspects of resource locations. This paper takes a first step to integrate methods and techniques from ubiquitous computing in business process management. To do so, we propose discovering commute patterns via process mining. Through our proposition, we can deduce the users’ significant locations, routes, travel times and travel modes. This information can be a stepping-stone toward helping the business process management community embrace the latest achievements in ubiquitous computing, mainly in location-based service. To corroborate our claims, a user study was conducted. The significant places, routes, travel modes and commuting times of our test subjects were inferred with high accuracies. All in all, ubiquitous computing can enrich the processes with new capabilities that go beyond what has been established in business process management so far. |
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| AbstractList | Ubiquitous computing has proven its relevance and efficiency in improving the user experience across a myriad of situations. It is now the ineluctable solution to keep pace with the ever-changing environments in which current systems operate. Despite the achievements of ubiquitous computing, this discipline is still overlooked in business process management. This is surprising, since many of today’s challenges, in this domain, can be addressed by methods and techniques from ubiquitous computing, for instance user context and dynamic aspects of resource locations. This paper takes a first step to integrate methods and techniques from ubiquitous computing in business process management. To do so, we propose discovering commute patterns via process mining. Through our proposition, we can deduce the users’ significant locations, routes, travel times and travel modes. This information can be a stepping-stone toward helping the business process management community embrace the latest achievements in ubiquitous computing, mainly in location-based service. To corroborate our claims, a user study was conducted. The significant places, routes, travel modes and commuting times of our test subjects were inferred with high accuracies. All in all, ubiquitous computing can enrich the processes with new capabilities that go beyond what has been established in business process management so far. |
| Author | Yousfi, Alaaeddine Weske, Mathias |
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| Cites_doi | 10.1109/MPRV.2002.993144 10.1109/ICMB-GMR.2010.12 10.1016/j.dss.2015.12.003 10.1109/MPRV.2008.34 10.1145/1941487.1941515 10.1016/S0169-023X(03)00066-1 10.1007/3-540-48157-5_29 10.1007/s12469-012-0056-2 10.1016/j.dss.2012.02.002 10.1145/2093973.2094032 10.1145/1864349.1864381 10.1109/HPDC.2004.1323525 10.1006/obhd.2000.2883 10.1002/widm.1045 10.1201/9781420052824 10.1016/j.infsof.2016.02.002 10.1007/978-3-642-28616-2 10.1007/s00779-003-0240-0 10.1145/344949.344988 10.1109/TSC.2015.2406694 10.1145/3012000 10.1109/MPRV.2011.13 10.1201/9781420088885 10.1109/UBICOMM.2009.30 10.1201/b18703 10.1016/j.is.2007.07.001 10.1016/j.trb.2012.01.011 10.1007/978-3-642-19345-3 10.1007/978-3-540-72680-7_21 10.1109/TITS.2011.2164068 |
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| Copyright | Springer-Verlag London Ltd., part of Springer Nature 2018 Knowledge and Information Systems is a copyright of Springer, (2018). All Rights Reserved. |
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| Keywords | Process mining Ubiquitous computing Commute process Commute pattern Location-based services |
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Elsevier Science AbowdGDMynattEDRoddenTThe human experienceIEEE Pervasive Comput200211485710.1109/MPRV.2002.993144 Chervenak AL, Palavalli N, Bharathi S, Kesselman C, Schwartzkopf R (2004) Performance and scalability of a replica location service. In: Proceedings of the 13th IEEE international symposium on high performance distributed computing, 2004 Van der AalstWAdriansyahAvan DongenBReplaying history on process models for conformance checking and performance analysisWiley Interdiscip Rev Data Min Knowl Discov20122218219210.1002/widm.1045 ChonJChaHLifemap: a smartphone-based context provider for location-based servicesIEEE Pervasive Comput2011102586710.1109/MPRV.2011.13 Van der AalstWvan DongenBFGüntherCWRozinatAVerbeekEWeijtersTProm: the process mining toolkitBPM (Demos)200948931 EluruNChakourVEl-GeneidyAMTravel mode choice and transit route choice behavior in montreal: insights from mcgill university members commute patternsPublic Transp20124212914910.1007/s12469-012-0056-2 Van der Aalst WMP (1997) Verification of workflow nets. In: International conference on application and theory of petri nets. 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Springer, pp 304–307 BellavistaPKüpperAHelalSLocation-based services: back to the futureIEEE Pervasive Comput200872858910.1109/MPRV.2008.34 1255_CR33 M Weske (1255_CR5) 2012 1255_CR34 X Zhu (1255_CR35) 2016; 83 C Chang (1255_CR38) 2016; 49 GD Abowd (1255_CR31) 2000; 7 W Aalst Van Der (1255_CR11) 2011 GD Abowd (1255_CR32) 2002; 1 W Reisig (1255_CR14) 2012 WMP Aalst van der (1255_CR13) 2003; 47 N Eluru (1255_CR22) 2012; 4 P Bellavista (1255_CR10) 2008; 7 D Ashbrook (1255_CR21) 2003; 7 L Rongxing (1255_CR30) 2012; 13 1255_CR15 W Aalst Van der (1255_CR12) 2009; 489 1255_CR16 1255_CR19 A Yousfi (1255_CR36) 2016; 74 A Rozinat (1255_CR18) 2008; 33 W Barfield (1255_CR2) 2015 V Kushwaha (1255_CR27) 2011; 1 1255_CR23 L Argote (1255_CR20) 2000; 82 S Dhar (1255_CR28) 2011; 54 A Yousfi (1255_CR37) 2016; 9 1255_CR8 J Chon (1255_CR26) 2011; 10 W Aalst Van der (1255_CR17) 2012; 2 P Zikopoulos (1255_CR7) 2011 1255_CR9 J Krumm (1255_CR1) 2009 1255_CR25 ZS Qian (1255_CR24) 2012; 46 A Sears (1255_CR4) 2009 1255_CR3 L Yan (1255_CR6) 2008 K Li (1255_CR29) 2012; 54 |
| References_xml | – reference: Van der AalstWvan DongenBFGüntherCWRozinatAVerbeekEWeijtersTProm: the process mining toolkitBPM (Demos)200948931 – reference: Kirmse A, Udeshi T, Bellver P, Shuma J (2011) Extracting patterns from location history. In: Proceedings of the 19th ACM SIGSPATIAL international conference on advances in geographic information systems. ACM, pp 397–400 – reference: WeskeMBusiness process management: concepts, languages, architectures2012BerlinSpringer10.1007/978-3-642-28616-2 – reference: AbowdGDMynattEDRoddenTThe human experienceIEEE Pervasive Comput200211485710.1109/MPRV.2002.993144 – reference: Decker M (2009) Modelling location-aware access control constraints for mobile workflows with UML activity diagrams. In: Third international conference on mobile ubiquitous computing, systems, services and technologies, 2009. IEEE, pp 263–268 – reference: Chervenak AL, Palavalli N, Bharathi S, Kesselman C, Schwartzkopf R (2004) Performance and scalability of a replica location service. In: Proceedings of the 13th IEEE international symposium on high performance distributed computing, 2004 – reference: KrummJUbiquitous computing fundamentals2009LondonTaylor & Francis – reference: Van Der AalstWProcess mining: discovery, conformance and enhancement of business processes2011BerlinSpringer1216.6801610.1007/978-3-642-19345-3 – reference: YanLZhangYYangLTNingHThe internet of things: from RFID to the next-generation pervasive networked systems2008Boca RatonCRC Press10.1201/9781420052824 – reference: OMG. Business process model and notation 2.0. Technical report, Object Management Group (2011) – reference: Van der AalstWAdriansyahAvan DongenBReplaying history on process models for conformance checking and performance analysisWiley Interdiscip Rev Data Min Knowl Discov20122218219210.1002/widm.1045 – reference: QianZSXiaoFEZhangHMManaging morning commute traffic with parkingTransp Res Part B: Methodol201246789491610.1016/j.trb.2012.01.011 – reference: DharSVarshneyUChallenges and business models for mobile location-based services and advertisingCommun ACM201154512112810.1145/1941487.1941515 – reference: Decker M, Che H, Oberweis A, Stürzel P, Vogel M(2010) Modeling mobile workflows with bpmn. In: Ninth international conference on mobile business and 2010 ninth global mobility roundtable, 2010. IEEE, pp 272–279 – reference: ChangCSriramaSNBuyyaRMobile cloud business process management system for the internet of things: a surveyACM Comput Surv20164947010.1145/3012000 – reference: YousfiABauerCSaidiRDeyAKuBPMN: a BPMN extension for modeling ubiquitous business processesInf Softw Technol201674556810.1016/j.infsof.2016.02.002 – reference: AshbrookDStarnerTUsing gps to learn significant locations and predict movement across multiple usersPers Ubiquitous Comput20037527528610.1007/s00779-003-0240-0 – reference: LiKTimonCDBuilding a targeted mobile advertising system for location-based servicesDecis Support Syst20125411810.1016/j.dss.2012.02.002 – reference: Schiller J, Voisard A (2004) Location-based services. In: The Morgan Kaufmann series in data management systems. Elsevier Science – reference: Abowd GD, Dey AK, Brown PJ, Davies N, Smith M, Steggles P (1999) Towards a better understanding of context and context-awareness. In: Handheld and ubiquitous computing, first international symposium, HUC’99, Karlsruhe, Germany, September 27–29, 1999, Proceedings. Springer, pp 304–307 – reference: Brush AJ, Krumm J, Scott J (2010) Exploring end user preferences for location obfuscation, location-based services, and the value of location. In: Proceedings of the 12th ACM international conference on Ubiquitous computing. ACM, pp 95–104 – reference: Zipf A, Jöst MM (2011) Location-based services. In: Springer handbook of geographic information. Springer, pp 417–421 – reference: Van der Aalst WMP (1997) Verification of workflow nets. In: International conference on application and theory of petri nets. Springer, pp 407–426 – reference: ChonJChaHLifemap: a smartphone-based context provider for location-based servicesIEEE Pervasive Comput2011102586710.1109/MPRV.2011.13 – reference: AbowdGDMynattEDCharting past, present, and future research in ubiquitous computingACM Trans Comput Hum Interact200071295810.1145/344949.344988 – reference: van der AalstWMPvan DongenBFHerbstJMarusterLSchimmGWeijtersAJMMWorkflow mining: a survey of issues and approachesData Knowl Eng200347223726710.1016/S0169-023X(03)00066-1 – reference: KushwahaVOjhaMLocation based services using android mobile operating systemInt J Artif Intell Knowl Discov2011111720 – reference: BarfieldWFundamentals of wearable computers and augmented reality2015Boca RatonCRC Press10.1201/b18703 – reference: BellavistaPKüpperAHelalSLocation-based services: back to the futureIEEE Pervasive Comput200872858910.1109/MPRV.2008.34 – reference: RongxingLLinXLiangXShenXA dynamic privacy-preserving key management scheme for location-based services 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| Title | Discovering commute patterns via process mining |
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