Wireless Emergency Alert messages: Influences on protective action behaviour
The Wireless Emergency Alert (WEA) system delivers text‐based alert and warning messages to notify citizens of imminent, local disaster threats and recommended actions. Although this is a promising new practice in emergency communication, research about how people respond immediately after receiving...
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| Published in | Journal of contingencies and crisis management Vol. 27; no. 4; pp. 374 - 386 |
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| Main Authors | , , , , , , |
| Format | Journal Article |
| Language | English |
| Published |
Oxford
Blackwell Publishing Ltd
01.12.2019
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| Subjects | |
| Online Access | Get full text |
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| Abstract | The Wireless Emergency Alert (WEA) system delivers text‐based alert and warning messages to notify citizens of imminent, local disaster threats and recommended actions. Although this is a promising new practice in emergency communication, research about how people respond immediately after receiving these messages in real time is sparse. Using a mixed‐methods approach, this study addresses this gap by assessing people's reactivity to WEA messages using experimental simulations of an active shooter and an explosion on a college campus. Only about one in five message recipients took immediate protective action. Quantitative analyses and qualitative interviews suggest individual, message, and situational factors influenced protective action behaviour. These findings inform recommendations to create effective WEA and other text‐based alert and warning messages. |
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| AbstractList | Abstract
The Wireless Emergency Alert (WEA) system delivers text‐based alert and warning messages to notify citizens of imminent, local disaster threats and recommended actions. Although this is a promising new practice in emergency communication, research about how people respond immediately after receiving these messages in real time is sparse. Using a mixed‐methods approach, this study addresses this gap by assessing people's reactivity to WEA messages using experimental simulations of an active shooter and an explosion on a college campus. Only about one in five message recipients took immediate protective action. Quantitative analyses and qualitative interviews suggest individual, message, and situational factors influenced protective action behaviour. These findings inform recommendations to create effective WEA and other text‐based alert and warning messages. The Wireless Emergency Alert (WEA) system delivers text‐based alert and warning messages to notify citizens of imminent, local disaster threats and recommended actions. Although this is a promising new practice in emergency communication, research about how people respond immediately after receiving these messages in real time is sparse. Using a mixed‐methods approach, this study addresses this gap by assessing people's reactivity to WEA messages using experimental simulations of an active shooter and an explosion on a college campus. Only about one in five message recipients took immediate protective action. Quantitative analyses and qualitative interviews suggest individual, message, and situational factors influenced protective action behaviour. These findings inform recommendations to create effective WEA and other text‐based alert and warning messages. |
| Author | Arevian, Armen Prelip, Michael Johnson, Kerri L. Kim, Grace Martel, Andrea Glik, Deborah Eisenman, David |
| Author_xml | – sequence: 1 givenname: Grace surname: Kim fullname: Kim, Grace email: gracekim012@ucla.edu organization: University of California, Los Angeles (UCLA) – sequence: 2 givenname: Andrea surname: Martel fullname: Martel, Andrea organization: University of California, Los Angeles (UCLA) – sequence: 3 givenname: David surname: Eisenman fullname: Eisenman, David organization: University of California, Los Angeles (UCLA) – sequence: 4 givenname: Michael surname: Prelip fullname: Prelip, Michael organization: University of California, Los Angeles (UCLA) – sequence: 5 givenname: Armen surname: Arevian fullname: Arevian, Armen organization: University of California, Los Angeles (UCLA) – sequence: 6 givenname: Kerri L. surname: Johnson fullname: Johnson, Kerri L. organization: University of California, Los Angeles (UCLA) – sequence: 7 givenname: Deborah surname: Glik fullname: Glik, Deborah organization: University of California, Los Angeles (UCLA) |
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| Snippet | The Wireless Emergency Alert (WEA) system delivers text‐based alert and warning messages to notify citizens of imminent, local disaster threats and recommended... Abstract The Wireless Emergency Alert (WEA) system delivers text‐based alert and warning messages to notify citizens of imminent, local disaster threats and... |
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| SubjectTerms | Action Citizens Emergency communications systems Protective factors Reactivity Situational factors Wireless communication systems |
| Title | Wireless Emergency Alert messages: Influences on protective action behaviour |
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