How anthropomorphism affects trust in intelligent personal assistants - Chen, Qian Qian; Park, Hyun Jung (Industrial management + data systems, 2021)
Keywords: Agents (artificial intelligence); Anthropomorphism; Artificial intelligence; Attraction; Consumers; Continuous improvement; Intelligent agents; Mediators; Motivation; Multivariate statistical analysis; Personal digital assistants; Robots; Trust; Interpersonal attraction; Intelligent personal assistants; Anthropomorphism; Trust; Voice-based assistants