Embracing mobile shopping: what matters most in the midst of a pandemic?

• Published in: Industrial management + data systems Vol. 122; no. 7; pp. 1645 - 1664
• Main Authors: Loh, Xiu Ming, Lee, Voon Hsien, Tan, Garry Wei-Han, Ooi, Keng-Boon, Fosso Wamba, Samuel
• Format: Journal Article
• Language: English
• Published: Wembley Emerald Publishing Limited 21.06.2022; Emerald Group Publishing Limited
• Subjects: Behavior; Coronaviruses; COVID-19; Digitization; Disease transmission; Empirical equations; Health services; Hypotheses; Infections; Influence; Mobile commerce; Motivation; Multivariate statistical analysis; Pandemics; Perceptions; Self-efficacy; Shopping; Smartphones; Social factors; Telemedicine; Threats; Mobile commerce; Transactional theory of stress; COVID-19 pandemic; Protection motivation theory; Mobile shopping

PurposeThe COVID-19 pandemic has brought about significant changes to the lives of many people. One of which is the accelerated digitalization in the commerce sector. Hence, this study looks to determine the antecedents that affect users' mobile shopping actual use during a pandemic.Design/meth...