APA (7th ed.) Citation

Beh, Y. S., Sajtos, L., & Cao, J. T. (2020). Complainers' resource investment and mobilization in digital environments using Conservation of Resources theory. International journal of service industry management, 31(3), 509-534. https://doi.org/10.1108/JOSM-10-2018-0344

Chicago Style (17th ed.) Citation

Beh, Yean Shan, Laszlo Sajtos, and Joanne T. Cao. "Complainers' Resource Investment and Mobilization in Digital Environments Using Conservation of Resources Theory." International Journal of Service Industry Management 31, no. 3 (2020): 509-534. https://doi.org/10.1108/JOSM-10-2018-0344.

MLA (9th ed.) Citation

Beh, Yean Shan, et al. "Complainers' Resource Investment and Mobilization in Digital Environments Using Conservation of Resources Theory." International Journal of Service Industry Management, vol. 31, no. 3, 2020, pp. 509-534, https://doi.org/10.1108/JOSM-10-2018-0344.