Signaling and social influence: the impact of corporate volunteer programs

• Published in: Journal of managerial psychology Vol. 36; no. 2; pp. 183 - 196
• Main Authors: Cao, Yinyin, Pil, Frits K, Lawson, Benn
• Format: Journal Article
• Language: English
• Published: Bradford Emerald Publishing Limited 09.03.2021; Emerald Group Publishing Limited
• Subjects: Attitudes; Colleagues; Employee involvement; Employees; Flexibility; Influence; Initiatives; Linear analysis; Occupational psychology; Perceptions; Signaling; Social responsibility; Verbal communication; Volunteers; Work life balance; Workplaces; Corporate volunteer programs; Social influence; Signaling; Work–life initiatives
• DOI: 10.1108/JMP-06-2020-0332
• ISSN: 0268-3946

PurposeThis study aims to provide insight on how work–life initiatives impact employees. Using corporate volunteer programs as an example, the authors examine the role of coworker social influence in shaping the reactions of both employee participants and non-participants of the program. The paper further identifies several factors that may moderate these relationships.Design/methodology/approachThe authors surveyed employees before and after the implementation of a new corporate work–life initiative. 99 employees provided data pre and post. OLS regression and hierarchical linear modeling were used to test hypothesized relationships.FindingsEven in the context of low participation, work–life initiatives engendered positive organization-related perceptions among employees. These positive outcomes were due in part to coworkers' sharing of their volunteer experiences and were most prominent for employees in positions that afforded flexibility, and employees who reported close ties with coworkers.Practical implicationsThe study deepens our understanding of employee reactions to work–life programs and underlines the importance of these programs even when employee participation is low. The role of coworker influence as a determinant of employee reactions suggests there may be value in purposefully fostering participants' sharing of volunteer experiences in the workplace.Originality/valueThis study takes a unique approach to examining the role of coworker influence in shaping employee reactions to corporate initiatives.