Going digital: Developing social capital through online social networks in regional SMEs—An Australian study

• Published in: Knowledge and process management Vol. 31; no. 1; pp. 69 - 80
• Main Authors: Bosua, Rachelle, Evans, Nina
• Format: Journal Article
• Language: English
• Published: Chichester Wiley Periodicals Inc 01.01.2024
• Subjects: Business competition; Channels; Knowledge management; Knowledge sharing; Qualitative research; Regional development; Social capital; Social networks; Strategy

In an increasingly competitive and digitalized business environment, regional SMEs have multiple opportunities to extend their face‐to‐face networking activities to the digital realm. However, there is scant research on regional Australian SMEs use of online social networks (OSNs) to network and dev...