Business process modelling using ARIS: process architecture - Tbaishat, Dina (Library management, 2017)
Keywords: Academic libraries; Architects; Automation; Balanced Scorecard; Communication; Design; Electronic resources management; Information services; Information technology; Internet resources; Librarians; Library management; Organizational change; Process planning; Queuing theory; Library processes; Process architecture; Library management; ARIS; Academic libraries; Business process modelling