Benchmarking as a management tool to reduce non-revenue water

• Published in: Ambiente & sociedade Vol. 24
• Main Authors: Marques, Luis Otavio do Amaral, Carvalho, Rafael Santos, Sa, Marcelo Otani Marques de, Malheiros, Tadeu Fabrício
• Format: Journal Article
• Language: English
• Published: Sao Paulo Associação Nacional de Pós-Graduação e Pesquisa em Ambiente e Sociedade, Revista Ambiente & Sociedade 2021; Associação Nacional de Pós-Graduação e Pesquisa em Ambiente e Sociedade (ANPPAS)
• Subjects: benchmarking; Comparative studies; Confidentiality; Drinking water; Indexes; non-revenue water; performance improvement; Revenue; Sanitation; Water supply; Water supply system; Netherlands

Abstract In concerns of non-revenue water in water supply systems, the benefits arising from the reduction of their indexes directly impact social, economic and environmental spheres, including the expansion of access to clean water. Benchmarking is a management tool already adopted by some countrie...