Cultural intelligence: An identity lens on the influence of cross-cultural experience

Cultural intelligence (CQ) is an increasingly valuable asset for managers, employees, entrepreneurs, and their organizations. While there is now considerable evidence for its benefits, knowledge remains cloudy surrounding its antecedents. Drawing on identity theory, we develop a model unpacking the...

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Published inJournal of international management Vol. 28; no. 3; p. 100928
Main Authors Pidduck, Robert J., Shaffer, Margaret A., Zhang, Yejun, Cheung, Sally S.Y., Yunlu, Dilek G.
Format Journal Article
LanguageEnglish
Published Elsevier Inc 01.09.2022
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Abstract Cultural intelligence (CQ) is an increasingly valuable asset for managers, employees, entrepreneurs, and their organizations. While there is now considerable evidence for its benefits, knowledge remains cloudy surrounding its antecedents. Drawing on identity theory, we develop a model unpacking the relationship between cross-cultural experience—a core antecedent with mixed findings in extant research—and CQ. We advance multicultural identity as a pivotal intervening variable and probe the role of self-verification striving as an identity-based boundary condition. Across two interlocking studies, we find evidence for how CQ can be cultivated from a range of increasingly common forms of cross-cultural experiences. In doing so, we shed light on the mixed results in prior research and provide key implications for future research; namely, multicultural identity helps to better account for when and how individuals translate their cross-cultural experiences into CQ.
AbstractList Cultural intelligence (CQ) is an increasingly valuable asset for managers, employees, entrepreneurs, and their organizations. While there is now considerable evidence for its benefits, knowledge remains cloudy surrounding its antecedents. Drawing on identity theory, we develop a model unpacking the relationship between cross-cultural experience—a core antecedent with mixed findings in extant research—and CQ. We advance multicultural identity as a pivotal intervening variable and probe the role of self-verification striving as an identity-based boundary condition. Across two interlocking studies, we find evidence for how CQ can be cultivated from a range of increasingly common forms of cross-cultural experiences. In doing so, we shed light on the mixed results in prior research and provide key implications for future research; namely, multicultural identity helps to better account for when and how individuals translate their cross-cultural experiences into CQ.
ArticleNumber 100928
Author Yunlu, Dilek G.
Zhang, Yejun
Pidduck, Robert J.
Shaffer, Margaret A.
Cheung, Sally S.Y.
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  givenname: Margaret A.
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  givenname: Yejun
  surname: Zhang
  fullname: Zhang, Yejun
  email: yejun.zhang@utrgv.edu
  organization: Department of Management, Robert C. Vackar College of Business & Entrepreneurship, University of Texas Rio Grande Valley, United States of America
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  givenname: Sally S.Y.
  surname: Cheung
  fullname: Cheung, Sally S.Y.
  email: sycheung@ouhk.edu.hk
  organization: Department of Management, Lee Shau Kee School of Business, Open University of Hong Kong, Kowloon Tong, Kowloon, Hong Kong
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  givenname: Dilek G.
  surname: Yunlu
  fullname: Yunlu, Dilek G.
  email: d-yunlu@neiu.edu
  organization: Management and Marketing Department, College of Business and Management, Northeastern Illinois University, Chicago, IL, United States of America
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Snippet Cultural intelligence (CQ) is an increasingly valuable asset for managers, employees, entrepreneurs, and their organizations. While there is now considerable...
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SubjectTerms Cross-cultural experience
Cross-cultural management
Cultural intelligence
Identity theory
Multicultural identity
Title Cultural intelligence: An identity lens on the influence of cross-cultural experience
URI https://dx.doi.org/10.1016/j.intman.2022.100928
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