Here today, but what about tomorrow?: Increasing organizational commitment after downsizing through customer service orientation and equity - Adair Erickson, Robin; Roloff, Michael E. (International journal of organizational analysis (2005), 2008)
Keywords: Absenteeism; Commitments; Customer services; Discriminant analysis; Downsizing; Employee turnover; Employees; Employment; Equity; Job satisfaction; Layoffs; Occupational stress; Organizational behavior; Social exchange theory; Studies; Supervisors; Tenure; Turnover; Workloads