Explaining AI weaknesses improves human–AI performance in a dynamic control task

• Published in: International journal of human-computer studies Vol. 199; p. 103505
• Main Authors: Rieger, Tobias, Schindler, Hanna, Onnasch, Linda, Roesler, Eileen
• Format: Journal Article
• Language: English
• Published: Elsevier Ltd 01.05.2025
• Subjects: Compliance and reliance; Decision-making; Dynamic task; Explainable AI; Human–system interaction; Transparency; Human–system interaction; Decision-making; Transparency; Dynamic task; Explainable AI; Compliance and reliance

AI-based decision support is increasingly implemented to support operators in dynamic control tasks. While these systems continuously improve, to truly achieve human–system synergy, one must also study humans’ system understanding and behavior. Accordingly, we investigated the impact of explainabili...