Project management factors affecting the enterprise resource planning projects’ performance in Jordan
Purpose This purpose of this research is to investigate the project management factors that are affecting the enterprise resource planning (ERP) projects’ performance in Jordan. Based on the conducted literature review, four project management areas were selected for this research: the communication...
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Published in | Journal of systems and information technology Vol. 18; no. 3; pp. 230 - 254 |
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Main Authors | , , , , |
Format | Journal Article |
Language | English |
Published |
Bingley
Emerald Group Publishing Limited
08.08.2016
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Subjects | |
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Abstract | Purpose
This purpose of this research is to investigate the project management factors that are affecting the enterprise resource planning (ERP) projects’ performance in Jordan. Based on the conducted literature review, four project management areas were selected for this research: the communication management, the human resource management, the time management and the risk management.
Design/methodology/approach
In total, 24 Jordanian ERP projects were surveyed through designing a questionnaire that was distributed to project managers. Moreover, interviews were conducted with both the project manager of the largest ERP project in Jordan and a consultant of one of the Big 5 consulting firms.
Findings
The interviews’ results confirmed the effect of the four project management areas on the ERP project performance which is consistent with the questionnaire results except for the risk management.
Originality/value
No similar studies were found in Jordan. Moreover, this subject was tackled by only a few studies, so more research is recommended to investigate the project management factors that are affecting the ERP projects’ performance. It is also recommended that future studies extend this research on factors other than project management factors. |
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AbstractList | PurposeThis purpose of this research is to investigate the project management factors that are affecting the enterprise resource planning (ERP) projects’ performance in Jordan. Based on the conducted literature review, four project management areas were selected for this research: the communication management, the human resource management, the time management and the risk management.Design/methodology/approachIn total, 24 Jordanian ERP projects were surveyed through designing a questionnaire that was distributed to project managers. Moreover, interviews were conducted with both the project manager of the largest ERP project in Jordan and a consultant of one of the Big 5 consulting firms.FindingsThe interviews’ results confirmed the effect of the four project management areas on the ERP project performance which is consistent with the questionnaire results except for the risk management.Originality/valueNo similar studies were found in Jordan. Moreover, this subject was tackled by only a few studies, so more research is recommended to investigate the project management factors that are affecting the ERP projects’ performance. It is also recommended that future studies extend this research on factors other than project management factors. Purpose This purpose of this research is to investigate the project management factors that are affecting the enterprise resource planning (ERP) projects’ performance in Jordan. Based on the conducted literature review, four project management areas were selected for this research: the communication management, the human resource management, the time management and the risk management. Design/methodology/approach In total, 24 Jordanian ERP projects were surveyed through designing a questionnaire that was distributed to project managers. Moreover, interviews were conducted with both the project manager of the largest ERP project in Jordan and a consultant of one of the Big 5 consulting firms. Findings The interviews’ results confirmed the effect of the four project management areas on the ERP project performance which is consistent with the questionnaire results except for the risk management. Originality/value No similar studies were found in Jordan. Moreover, this subject was tackled by only a few studies, so more research is recommended to investigate the project management factors that are affecting the ERP projects’ performance. It is also recommended that future studies extend this research on factors other than project management factors. |
Author | Abu-Hussein, Ruba Sweis, Rateb Alawneh, Afnan Al-Debei, Mutaz Hyassat, Mohammed |
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Cites_doi | 10.1016/j.im.2007.05.004 10.1080/08874417.2006.11645928 10.1109/52.765784 10.1016/j.ejor.2012.01.062 10.1108/17410391011019741 10.1207/S15327590IJHC1601_2 10.1108/14637151111182693 10.1016/j.is.2011.10.010 10.1108/IJMPB-06-2015-0047 10.1108/BPMJ-12-2014-0122 10.1016/j.im.2003.08.010 10.1108/02635571311312659 10.1080/0953728031000117959 10.1108/JSIT-06-2013-0021 10.1108/17410390810866655 10.1108/14637150810888064 10.1145/1118178.1118184 10.4301/S1807-17752010000200003 10.1016/j.ijproman.2011.04.007 10.1109/TEM.2008.2009802 |
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