Group Differences in Individual and Organizational Capabilities and Operational Performance in Implementing DX: Focusing on Nepalese SMEs

• Published in: Global business and finance review Vol. 28; no. 4; pp. 20 - 33
• Main Authors: Marasini, Durga Prasad, Lee, DonHee, Joung, HyunSuk
• Format: Journal Article
• Language: English
• Published: Seoul People and Global Business Association 01.08.2023; 사람과세계경영학회
• Subjects: Business models; Competitive advantage; Coronaviruses; COVID-19; Developing countries; Digital technology; Economic growth; GDP; Gross Domestic Product; Hypotheses; Internet of Things; LDCs; Literature reviews; Market shares; Operations management; Return on assets; Small & medium sized enterprises-SME; 경영학
• ISSN: 1088-6931; 2384-1648
• DOI: 10.17549/gbfr.2023.28.4.20

Purpose: The purpose of this study is to examine differences between excellent and following groups based on individual and organizational capabilities and operational performance, focusing on Nepalese SMEs. Design/methodology/approach: The proposed research model and a set of hypotheses were developed and tested using T-test analysis based on data collected from 154 (70.32%) responses in Nepal. Findings: From the T-test results showed a significant mean difference between excellent and following groups on change acceptance and technology acquisition on individual capabilities. In addition, the T-test results showed a significant mean difference between excellent and following groups on organizational infrastructure and organizational support, and operational performance showed the or a difference between the two groups. Research limitations/implications: The limitations of this study are the sample size and target respondents. The results of this study suggested practical insights for DX implementation for SMEs. Originality/value: The value of this study will be used as basic guidelines not only for companies that want to implement DX effectively but also for organizations that consider implementing DX.