The Effect of Food Safety-Related Attributes on Customer Satisfaction of Ready-to-Eat Foods at Hypermarkets

• Published in: Sustainability Vol. 13; no. 19; p. 10554
• Main Author: Wei, Yu-Ping
• Format: Journal Article
• Language: English
• Published: Basel MDPI AG 01.10.2021
• Subjects: Consumers; Consumption; COVID-19; Customer satisfaction; Customer services; Factor analysis; Food; Food safety; Food supply; Hygiene; Layouts; Meals; Pandemics; Perception; Quality of service; Questionnaires; Regression analysis; Restaurants; Retail stores; Retailing industry; Safety; Statistical analysis; Supermarkets; Superstores; Sustainability; United States > US

Food safety issues have become increasingly important in the retail sector. This study focused on the perception of the safety of ready-to-eat (RTE) foods at hypermarkets. The objectives of the current study were to evaluate the perception of food safety-related attributes of RTE food and identify t...