Strategic contexts, strategic orientations and organisational technology adoption: A configurational approach
Despite the broad application of the technology–organisation–environment (TOE) framework to explain firms' adoption of technology, prior research tends to over‐emphasise the independent effects of TOE elements while neglecting decision makers' strategic orientations when making organisatio...
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Published in | Information systems journal (Oxford, England) Vol. 34; no. 4; pp. 1355 - 1401 |
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Main Authors | , , , , |
Format | Journal Article |
Language | English |
Published |
Chichester, UK
John Wiley & Sons, Inc
01.07.2024
Blackwell Publishing Ltd |
Subjects | |
Online Access | Get full text |
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Abstract | Despite the broad application of the technology–organisation–environment (TOE) framework to explain firms' adoption of technology, prior research tends to over‐emphasise the independent effects of TOE elements while neglecting decision makers' strategic orientations when making organisational technology adoption decisions. This over‐simplistic interpretation of the TOE framework has culminated in inconsistent findings within extant literature. Considering the interdependencies among the three TOE elements in shaping organisational technology adoption and also decision‐makers' inclination to weigh the three TOE elements differently based on their strategic orientations, this study views organisational technology adoption from a systems standpoint based on a configurational approach. Particularly, we differentiate between two types of strategic orientations, namely functional orientation, which accentuates the technology‐induced efficiency gains and symbolic orientation, which stresses the image or reputation afforded through technology adoption. We advance a configurational model for organisational technology adoption that: (1) conceptualises organisational technology adoption as an outcome arising from distinct configurations of TOE elements, and; (2) extends the TOE framework by incorporating strategic orientation as an inevitable aspect of decision‐making for organisational technology adoption. To validate our proposed model, we conducted a field survey of 183 firms to collect data on their considerations underpinning organisational technology adoption before employing fuzzy‐set Qualitative Comparative Analysis to derive configurations of TOE elements responsible for driving such adoption. Analytical results reveal that the TOE configurations vary across three types of organisations (namely performance enhancer, image builder and strategic transformer). The theoretical and practical implications of our study are also discussed. |
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AbstractList | Despite the broad application of the technology–organisation–environment (TOE) framework to explain firms' adoption of technology, prior research tends to over‐emphasise the independent effects of TOE elements while neglecting decision makers' strategic orientations when making organisational technology adoption decisions. This over‐simplistic interpretation of the TOE framework has culminated in inconsistent findings within extant literature. Considering the interdependencies among the three TOE elements in shaping organisational technology adoption and also decision‐makers' inclination to weigh the three TOE elements differently based on their strategic orientations, this study views organisational technology adoption from a systems standpoint based on a configurational approach. Particularly, we differentiate between two types of strategic orientations, namely functional orientation, which accentuates the technology‐induced efficiency gains and symbolic orientation, which stresses the image or reputation afforded through technology adoption. We advance a configurational model for organisational technology adoption that: (1) conceptualises organisational technology adoption as an outcome arising from distinct configurations of TOE elements, and; (2) extends the TOE framework by incorporating strategic orientation as an inevitable aspect of decision‐making for organisational technology adoption. To validate our proposed model, we conducted a field survey of 183 firms to collect data on their considerations underpinning organisational technology adoption before employing fuzzy‐set Qualitative Comparative Analysis to derive configurations of TOE elements responsible for driving such adoption. Analytical results reveal that the TOE configurations vary across three types of organisations (namely performance enhancer, image builder and strategic transformer). The theoretical and practical implications of our study are also discussed. Abstract Despite the broad application of the technology–organisation–environment (TOE) framework to explain firms' adoption of technology, prior research tends to over‐emphasise the independent effects of TOE elements while neglecting decision makers' strategic orientations when making organisational technology adoption decisions. This over‐simplistic interpretation of the TOE framework has culminated in inconsistent findings within extant literature. Considering the interdependencies among the three TOE elements in shaping organisational technology adoption and also decision‐makers' inclination to weigh the three TOE elements differently based on their strategic orientations, this study views organisational technology adoption from a systems standpoint based on a configurational approach. Particularly, we differentiate between two types of strategic orientations, namely functional orientation, which accentuates the technology‐induced efficiency gains and symbolic orientation, which stresses the image or reputation afforded through technology adoption. We advance a configurational model for organisational technology adoption that: (1) conceptualises organisational technology adoption as an outcome arising from distinct configurations of TOE elements, and; (2) extends the TOE framework by incorporating strategic orientation as an inevitable aspect of decision‐making for organisational technology adoption. To validate our proposed model, we conducted a field survey of 183 firms to collect data on their considerations underpinning organisational technology adoption before employing fuzzy‐set Qualitative Comparative Analysis to derive configurations of TOE elements responsible for driving such adoption. Analytical results reveal that the TOE configurations vary across three types of organisations (namely performance enhancer, image builder and strategic transformer). The theoretical and practical implications of our study are also discussed. |
Author | Sun, Yongqiang Yeh, Yi‐Hsuan Tan, Chee‐Wee Lim, Kai H. Liang, Ting‐Peng |
Author_xml | – sequence: 1 givenname: Yongqiang orcidid: 0000-0001-8753-9268 surname: Sun fullname: Sun, Yongqiang email: sunyq@whu.edu.cn organization: Wuhan University – sequence: 2 givenname: Chee‐Wee orcidid: 0000-0003-4245-541X surname: Tan fullname: Tan, Chee‐Wee organization: The Hong Kong Polytechnic University – sequence: 3 givenname: Kai H. orcidid: 0000-0001-5709-8131 surname: Lim fullname: Lim, Kai H. email: kai.lim@polyu.edu.hk organization: The Hong Kong Polytechnic University – sequence: 4 givenname: Ting‐Peng orcidid: 0000-0002-0297-4429 surname: Liang fullname: Liang, Ting‐Peng organization: National Sun Yat‐Sen University – sequence: 5 givenname: Yi‐Hsuan surname: Yeh fullname: Yeh, Yi‐Hsuan organization: National Sun Yat‐Sen University |
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Snippet | Despite the broad application of the technology–organisation–environment (TOE) framework to explain firms' adoption of technology, prior research tends to... Abstract Despite the broad application of the technology–organisation–environment (TOE) framework to explain firms' adoption of technology, prior research... |
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SubjectTerms | Comparative analysis configurational approach Configurations Fuzzy sets organisational technology adoption Orientation Qualitative analysis qualitative comparative analysis (QCA) strategic orientations Technology adoption technology–organisation–environment (TOE) framework |
Title | Strategic contexts, strategic orientations and organisational technology adoption: A configurational approach |
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