Exploring the Sustainability Correlation of Value Co-Creation and Customer Loyalty-A Case Study of Fitness Clubs - Lee, Yu-Lung; Pan, Lee-Yun; Hsu, Chin-Hsien; Lee, De-Chih (Sustainability, 2019)
Keywords: Attitudes; Behavior; Brand loyalty; Clubs; Collaboration; Consumers; Customer satisfaction; Customer services; Exercise intensity; Health clubs; Participation; Physical fitness; Product development; Service industries; Value chain; Taiwan