Decision support for the technician routing and scheduling problem

• Published in: Networks Vol. 83; no. 1; pp. 169 - 196
• Main Authors: Gamst, Mette, Pisinger, David
• Format: Journal Article
• Language: English
• Published: New York Wiley Subscription Services, Inc 01.01.2024
• Subjects: Computing time; Optimization; Skills; Task scheduling; Technicians; Travel time; Working hours

The technician routing and scheduling problem (TRSP) optimizes routes for technicians serving tasks subject to qualifications, time constraints, and routing costs. In the literature, the TRSP is solved either to provide actual technician work schedules or to perform what‐if analyses on different TRS...