"Increasing Demands and Competing Priorities": How Organizational Structure Affects Worker Well-Being in the Victim Services Field

• Published in: Administration in social work Vol. 49; no. 2; pp. 152 - 169
• Main Authors: McGlinchey, Diana, Roebuck, Benjamin S., Sakauye, Pauline, Lalonde, Caël, Ferns, Alyssa, Killian, Kyle
• Format: Journal Article
• Language: English
• Published: London Routledge 15.03.2025; Taylor & Francis LLC
• Subjects: Autonomy; Caseloads; Corporate culture; COVID-19; Demand; Organizational structure; Resilience; victim service providers; Victims; Well being; wellbeing; work culture; Workers; Canada

This study examined the impact of organizational structure on worker well-being in victim services in Canada. With data collected from 915 survey respondents, 24 semi-structured interviews, and 19 focus group participants, we found that although there are many aspects that negatively affect worker w...