APA (7th ed.) Citation

Ifie, K., Mousavi, S., & Xie, J. (2023). Enforcement of service rules by frontline employees: A conceptual model and research propositions. Journal of business research, 154, 113339. https://doi.org/10.1016/j.jbusres.2022.113339

Chicago Style (17th ed.) Citation

Ifie, Kemefasu, Sahar Mousavi, and Junyi Xie. "Enforcement of Service Rules by Frontline Employees: A Conceptual Model and Research Propositions." Journal of Business Research 154 (2023): 113339. https://doi.org/10.1016/j.jbusres.2022.113339.

MLA (9th ed.) Citation

Ifie, Kemefasu, et al. "Enforcement of Service Rules by Frontline Employees: A Conceptual Model and Research Propositions." Journal of Business Research, vol. 154, 2023, p. 113339, https://doi.org/10.1016/j.jbusres.2022.113339.