Influence of nurses’ narrative competence on communication ability with angry patients: The mediating effect of reflection - Zhao, Ya‐Ning; Wang, Xiao‐Kai; Zhang, Qiu‐Jun; Li, Hong‐Feng; Guo, Si‐Yan; Yang, Shao‐Ping; Zhang, Yu‐Ye; Ke, Dan‐Dan (International nursing review, 2025)
Keywords: Adult; Anger; China; Clinical Competence; Communication; Communication ability; Female; Humans; Male; mediating effect; Middle Aged; Narration; narrative competence; Nurse-Patient Relations; nurses; Nursing Staff, Hospital - psychology; quantitative research; reflection; Surveys and Questionnaires; Workplace Violence - psychology; China; narrative competence; Communication ability; quantitative research; mediating effect; reflection; nurses