The Leader's Role in Managing Change: Five Cases of Technology-Enabled Business Transformation

• Published in: Global Business and Organizational Excellence Vol. 34; no. 3; pp. 28 - 42
• Main Author: Kumar Basu, Kallol
• Format: Journal Article Trade Publication Article
• Language: English
• Published: Hoboken Blackwell Publishing Ltd 01.03.2015; Wiley Periodicals Inc
• Subjects: Effectiveness studies; Information technology; Leadership; Management of change; Management theory; Organizational change; Technological change

Transformation is critical for any organization to succeed, and technology‐enabled change has become a widespread means of improving responsiveness to competition and customer satisfaction. In the current climate of economic uncertainty, the imperatives that are instrumental in pushing organizations...