The Leader's Role in Managing Change: Five Cases of Technology-Enabled Business Transformation

Transformation is critical for any organization to succeed, and technology‐enabled change has become a widespread means of improving responsiveness to competition and customer satisfaction. In the current climate of economic uncertainty, the imperatives that are instrumental in pushing organizations...

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Published inGlobal Business and Organizational Excellence Vol. 34; no. 3; pp. 28 - 42
Main Author Kumar Basu, Kallol
Format Journal Article Trade Publication Article
LanguageEnglish
Published Hoboken Blackwell Publishing Ltd 01.03.2015
Wiley Periodicals Inc
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Abstract Transformation is critical for any organization to succeed, and technology‐enabled change has become a widespread means of improving responsiveness to competition and customer satisfaction. In the current climate of economic uncertainty, the imperatives that are instrumental in pushing organizations to consider transformation include innovation, business agility to adapt to external changes efficiently and effectively, the alignment of information technology (IT) and business strategy, and global demand and support for new ideas and new opportunities. The critical success factor for such initiatives lies in effective leadership to manage the changes associated with both people and processes. A review of the various aspects of leadership and change management and an analysis of five case studies in technology transformation identify the common leadership parameters that can lead to the effective and efficient adoption of change. ©2015 Wiley Periodicals, Inc.
AbstractList Transformation is critical for any organization to succeed, and technology‐enabled change has become a widespread means of improving responsiveness to competition and customer satisfaction. In the current climate of economic uncertainty, the imperatives that are instrumental in pushing organizations to consider transformation include innovation, business agility to adapt to external changes efficiently and effectively, the alignment of information technology (IT) and business strategy, and global demand and support for new ideas and new opportunities. The critical success factor for such initiatives lies in effective leadership to manage the changes associated with both people and processes. A review of the various aspects of leadership and change management and an analysis of five case studies in technology transformation identify the common leadership parameters that can lead to the effective and efficient adoption of change. ©2015 Wiley Periodicals, Inc.
Transformation is critical for any organization to succeed, and technology-enabled change has become a widespread means of improving responsiveness to competition and customer satisfaction. In the current climate of economic uncertainty, the imperatives that are instrumental in pushing organizations to consider transformation include innovation, business agility to adapt to external changes efficiently and effectively, the alignment of information technology (IT) and business strategy, and global demand and support for new ideas and new opportunities. The critical success factor for such initiatives lies in effective leadership to manage the changes associated with both people and processes. A review of the various aspects of leadership and change management and an analysis of five case studies in technology transformation identify the common leadership parameters that can lead to the effective and efficient adoption of change.
Author Kumar Basu, Kallol
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Cites_doi 10.1111/j.1467-8551.2003.00392.x
10.1177/014920639101700108
10.1108/09534819910263631
10.1002/smj.4250060306
10.1016/j.compind.2005.02.005
10.1287/isre.7.1.63
10.1002/0470007826
10.2307/2393807
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Snippet Transformation is critical for any organization to succeed, and technology‐enabled change has become a widespread means of improving responsiveness to...
Transformation is critical for any organization to succeed, and technology-enabled change has become a widespread means of improving responsiveness to...
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SubjectTerms Effectiveness studies
Information technology
Leadership
Management of change
Management theory
Organizational change
Technological change
Title The Leader's Role in Managing Change: Five Cases of Technology-Enabled Business Transformation
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