Exploring the antecedents of mobile payment service usage Perspectives based on cost–benefit theory, perceived value, and social influences

• Published in: Online information review Vol. 44; no. 1; pp. 299 - 318
• Main Authors: Lin, Kuan-Yu, Wang, Yi-Ting, Huang, Travis K.
• Format: Journal Article
• Language: English
• Published: Bradford Emerald Group Publishing Limited 01.01.2020
• Subjects: Applications programs; Behavior; Behavior Standards; Beliefs; Consumers; Costs; Decision making; Electronic devices; Information systems; Innovation; Intention; Literature Reviews; Mobile commerce; Mobile computing; Multivariate statistical analysis; Norms; Payment systems; Perceptions; Questionnaires; Self image; Smartphones; Social Influences; Social norms; Studies; Wireless networks

PurposeThe number of smartphone users has increased with the maturity of mobile networks, which has not only led to a new lifestyle but has also facilitated the development of mobile application services. Smartphones are regarded as essential communication devices. Currently, diverse groups of peopl...