Regret and repair: from coworker undermining to organizational citizenship behavior
Unethical interpersonal interactions such as coworker undermining has been a major issue in organizations as they add stress to the workplace and make it unappealing for others. The extant research focused on the victim’s perspective; however, actor’s perspective has been overlooked so far. Based on...
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| Published in | Current psychology (New Brunswick, N.J.) Vol. 43; no. 18; pp. 16073 - 16083 |
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| Main Authors | , , |
| Format | Journal Article |
| Language | English |
| Published |
New York
Springer US
01.05.2024
Springer Nature B.V |
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| Abstract | Unethical interpersonal interactions such as coworker undermining has been a major issue in organizations as they add stress to the workplace and make it unappealing for others. The extant research focused on the victim’s perspective; however, actor’s perspective has been overlooked so far. Based on the social identity theory (SIT), we focused on the actor’s perspective and investigated how coworker undermining transforms into organizational citizenship behavior towards individuals (OCBI). By doing so, we introduced the actor’s regret as a key mediating mechanism to explain the interactive effects of coworker undermining and organizational identity (OI) on OCBI (i.e., the mediated moderation model). The findings, based on time-lagged, dyadic data (
N
= 31 supervisors and 400 employees) from the textile sector, in Pakistan showed that high-OI employees who engaged in coworker undermining behavior realize their fault and are regretful for their offense, this regret then leads them to exhibit OCBI. This study contributes to the undermining and OCB literature by focusing on the actors’ perspectives. |
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| AbstractList | Unethical interpersonal interactions such as coworker undermining has been a major issue in organizations as they add stress to the workplace and make it unappealing for others. The extant research focused on the victim’s perspective; however, actor’s perspective has been overlooked so far. Based on the social identity theory (SIT), we focused on the actor’s perspective and investigated how coworker undermining transforms into organizational citizenship behavior towards individuals (OCBI). By doing so, we introduced the actor’s regret as a key mediating mechanism to explain the interactive effects of coworker undermining and organizational identity (OI) on OCBI (i.e., the mediated moderation model). The findings, based on time-lagged, dyadic data (N = 31 supervisors and 400 employees) from the textile sector, in Pakistan showed that high-OI employees who engaged in coworker undermining behavior realize their fault and are regretful for their offense, this regret then leads them to exhibit OCBI. This study contributes to the undermining and OCB literature by focusing on the actors’ perspectives. Unethical interpersonal interactions such as coworker undermining has been a major issue in organizations as they add stress to the workplace and make it unappealing for others. The extant research focused on the victim’s perspective; however, actor’s perspective has been overlooked so far. Based on the social identity theory (SIT), we focused on the actor’s perspective and investigated how coworker undermining transforms into organizational citizenship behavior towards individuals (OCBI). By doing so, we introduced the actor’s regret as a key mediating mechanism to explain the interactive effects of coworker undermining and organizational identity (OI) on OCBI (i.e., the mediated moderation model). The findings, based on time-lagged, dyadic data ( N = 31 supervisors and 400 employees) from the textile sector, in Pakistan showed that high-OI employees who engaged in coworker undermining behavior realize their fault and are regretful for their offense, this regret then leads them to exhibit OCBI. This study contributes to the undermining and OCB literature by focusing on the actors’ perspectives. |
| Author | Qadri, Usman Ahmad Tariq, Hussain Waqas, Muhammad |
| Author_xml | – sequence: 1 givenname: Muhammad surname: Waqas fullname: Waqas, Muhammad organization: School of Economics and Management, Jiangsu University of Science and Technology – sequence: 2 givenname: Hussain surname: Tariq fullname: Tariq, Hussain organization: KFUPM Business School, King Fahd University of Petroleum and Minerals (KFUPM), Interdisciplinary Research Center for Finance and Digital Economy (IRC-FDE), KFUPM Business School, King Fahd University of Petroleum and Minerals – sequence: 3 givenname: Usman Ahmad surname: Qadri fullname: Qadri, Usman Ahmad email: Usmanahmadqadri@hotmail.com organization: Faculty of Business and Management, Universiti Sultan Zainal Abidin |
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| Keywords | Regret Co-worker undermining Social identity theory Organizational citizenship behavior towards individuals Organizational identification |
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| Title | Regret and repair: from coworker undermining to organizational citizenship behavior |
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